Internal storage repair
If you can’t update your Flipper Zero via the qFlipper application or Flipper Mobile App, full or broken internal storage might be the cause. To resolve this issue, we recommend resetting your Flipper Zero to its factory settings.
Flipper Zero stores data on the inserted microSD card and internal storage. The internal storage has a small capacity and is used for storing the dolphin’s level, settings, and information about paired devices. It also stores saved remotes and cards if you don’t have a microSD card inserted. Once you insert a microSD card, saved remotes and cards will be moved to it from the internal storage.
On this page, you’ll learn how to back up your Flipper Zero, reset it to factory settings, and restore your data from the backup.
Backing up internal storage data
To save internal storage data, you can back up your Flipper Zero before repairing the internal storage. A backup is a copy of the data stored in the internal storage. Data on the microSD card will not be backed up.
To back up internal storage data:
On your computer, run qFlipper.
Connect your Flipper Zero to the computer with a USB cable.
Open Advanced controls and click BACKUP.
Select the folder where the backup will be saved and click Save.
Click BACKUP to save Flipper Zero’s internal storage data.
Factory reset
You can reset your Flipper Zero to factory settings in Settings or using qFlipper.
Resetting the device in Settings
Go to Settings -> Storage.
Select Factory Reset.
Press Erase five times.
Resetting the device via qFlipper
On your computer, run qFlipper.
Connect your Flipper Zero to the computer with a USB cable.
Open Advanced controls and click ERASE.
Click ERASE to start the reset process.
When the reset process is finished, click CONTINUE.
Restoring data from a backup
After the factory reset, you can restore your Flipper Zero’s data by following these steps:
On your computer, run qFlipper.
Connect your Flipper Zero to the computer with a USB cable.
Open Advanced controls and click RESTORE.
Select the .tgz backup file, click Open, then RESTORE.
When data restoring is finished, click CONTINUE.
If you still can’t update your Flipper Zero
- Reset your Flipper Zero to factory settings without restoring data from the backup.
- Switch your device to Recovery mode and repair the device firmware. Learn more in Firmware recovery.