Product Guidelines

9 min

Product Review Policy

Please note that not falling under the criteria below does not guarantee approval.

The Studio Team is committed to supporting the approval of resources that meet the platform’s guidelines.

Please refer to the following guide when creating and submitting your item to ensure it functions reliably within the service and integrates naturally with users' avatars.

This guide is based on the current publicly available review standards and may be updated without prior notice according to internal policies.

The sample images provided are for reference only to illustrate review standards and are not related to monetization. If you have concerns about image usage, please contact Customer Support.

ZEPETO items are a key creative resource that brings users the joy of creation. The quality and completeness of these items have a direct impact on the overall user experience.

Product Review Guidelines

Type	Item	Status
Common	Items whose wearing position is difficult to identify	❌
Common	Files not in the format specified by ZEPETO Studio	❌
Common	Resources that already exist in or are currently under review within the ZEPETO service	❌
Completion	Resources with significantly low quality (e.g., tearing, holes when changing poses, distorted shapes, etc.)	❌
Completion	Resources that fail to display properly in the ZEPETO service due to errors or other issues	❌
Completion	Items that are difficult to use when worn (e.g., the item disappears completely or causes abnormal body deformation)	❌
Exceeding Standard Specifications	Resources that exceed the production standards set by ZEPETO Studio (e.g., file size, polygon count, particle count, etc.)	❌
Exceeding Standard Specifications	Items that exceed the maximum polygon count for the assigned category will not be approved	❌
Exceeding Standard Specifications	Items with any values exceeding limits in Unity’s Particle System will not be approved	❌
Exceeding Standard Specifications	Items with large file sizes or excessive effects (including lighting) that may impact other users' gameplay will not be approved	❌
Standard Specifications	Joints (Bones): Up to 100 (rigging required)	✅
Standard Specifications	Textures: Total size under 1MB (*based on .zepeto file)	✅
Standard Specifications	Materials: Maximum of 5 (*based on .zepeto file)	✅
Body Modifications	Clothing items with appropriate adjustments to chest, legs, waist, or hips	✅
Body Modifications	When an object is held in the mouth on the avatar's default face shape or expression (eyes, nose, mouth, chin, etc.)	✅
Body Modifications	Clothing items with reasonably detailed depictions of abs or collarbones	✅
Body Modifications	Face – Lens items that change pupil position	✅
Body Modifications	Face - Lens items with movement within the pupil or sparkling effects	❌
Body Modifications	Face – Items that alter facial expressions or appearance	❌
Body Modifications	Items that make parts of the avatar’s body fully transparent or invisible	❌
Body Modifications	Items that directly alter or affect the base facial structure or expressions (eyes, nose, mouth, chin, etc.) of an avatar	❌
Attached content	Items containing QR codes or website links	❌
Attached content	Items that include music files	❌
Poses	Unnatural poses with awkwardly bent arms or legs	❌

Reference Image

Common - Items where the wearing position is difficult to identify ❌

Body Modifications - Clothing items with appropriate adjustments to chest, legs, waist, and hips ✅

Body Modifications - Clothing items with appropriate depictions of abs and collarbones ✅

Body Modifications - Items that make avatar body parts fully transparent or invisible ❌

Body Modifications - Directly modifying or altering the base facial structure or features (eyes, nose, mouth, jaw, etc.) of an avatar ❌

Body Modifications - When an object is held in the mouth on the avatar's default face shape or expression (eyes, nose, mouth, chin, etc.) ✅