COS Explorer first-time access
Initial user access registration procedure
Every first-time user of COS Explorer, including organizational admins, must register with the Cross River identity server system.
Before you begin
Verify that you received a welcome email from [email protected] with a link to create your Cross River account in COS Explorer.
If you don't see the welcome email in your inbox, check your spam or blocked mail folders.
Prepare multifactor authentication (MFA)
To protect your identity, your account and information, you must sign in with multifactor authentication. Set up your authenticator app to complete the registration process and to be able to login in the future.
If you don't already have an authenticator app on your device, you need to install one.
For both Android and iOS, we recommend using one of these apps:
- Google Authenticator
- Microsoft Authenticator
Initiate registration
Now that you can access COS Explorer and depending on your role in the system, you can:
- Create users
- Create customers
- Send payments
- View and manage users, customer, and payments
Access COS Explorer
Access COS Explorer from these links:
- Sandbox: https://sandbox.crbcos.com/explorer2/
- Production: https://api.crbcos.com/explorer2/
Learn more
See our troubleshooting page if you have issues logging in.
See our tutorials for how-tos in both COS Explorer and via API.