Stop a Continuously Rebooting Player

This issue typically occurs because of a problematic line of code in your presentation. However, you must restore the player to an operational state before you can publish a new/fixed presentation to it.

You may be able to reset the player from the DWS (if the problematic code occurs later in the script). To do this:

If you cannot reset the player through the DWS, you will need to manually take out the player’s SD card, reformat it and insert it again.

Once you have reset the player (the player networking settings and the registry settings will not change), it will go back to its “Ready for publishing" screen. You can then publish a new presentation, with known working content, to the player.

The problematic presentation must be simplified to isolate the issue to a particular component. We suggest first removing the advanced elements (interactivity, plugins or parsers) and publishing a simplied version of the original presentation to see if it works.